About Order Cancellation
After the order confirmation on our website, if you request an order cancellation on account of personal reasons, you will be assessed a 3% transactions fee by the third party, eg. Credit card company, while $20 administration fee will be charged by us. Please be noted that we do not accept order cancellation for preorder products.
About Returns
Due to hygiene concerns, we do not accept returns for all products.
About Exchanges
You have 14 calendar days to exchange a product from the date you received it if there are product quality problems （non-human damage).
Exchanges are only valid for the following situations:
-the damage of a clasp/stud/chain making the product impossible to wear
-the falling out of a zircon / natural rock/pearl
Please contact us as soon as possible. We will arrange a one-time-off exchange. You can exchange it in our physical store or via SF express. All shipping costs incurred by this exchange will be paid by Lingering Accessories.
Please be noted that :
1. All exchanges are only valid for 14 days from the date you bought/ received them.
2. Every order may enjoy exchange service for one time only.
3. Only the same style and color items will be exchanged. (Exchanges for other styles or colors will not be accepted)
4. The minor damage caused during the shipping process is not a product quality problem.
5. The minor color difference between the products in photos and the physical products is not a product quality problem.
